Xbox One S Won't Read Disc/not Playing DVD? [Solved]

Xbox One S All-Digital Edition Has No Disc Drive, How to Play Your DVD Movies? Try third-party DVD player 5KPlayer to play DVD movies on computer and stream DVD to Xbox.Easier & Fast Solution

Xbox One S not Reading Disc? Reasons and Solutions

Reasons causing Xbox One S not playing DVD discs varies. It may be the faulty of DVD disc, the built-in DVD player app or the Xbox One S console itself. Whatever the reason, we will explain the detailed workarounds here. But before any solution, please make sure that your Xbox One S is placed in a right way on a flat and stable surface.

How to Solve Xbox One S Won't Read Disc? – Check Your DVD Discs

It is often the case that your DVD discs are in a wrong status that causes the Xbox One S not reading discs problem, so it is the very first step to check your DVD discs to solve such error before any further actions.

• Possible reason 1. Your DVD disc is damaged or broken If such a situation is true, try to fix the scratched DVD disc with a tool or just buy a new one. Of course, you should first test the disc on your friend's Xbox One console or at a retail location to see if your disc is damaged or not.
• Possible reason 2. Your DVD disc is dirty If you place your DVD disc in an exposed way, there must be dust and animal hair on the disc. Don't worry, it is just a piece of cake to make it clean again. Just clean the disc with a soft, clean and slightly damp cloth. Also, please remember hold the disc by the edges without touching the top or bottom surface.

  

• Possible reason 3. Your DVD disc comes from a different region If your DVD or Blu-ray disc is not from the same region where you purchased your Xbox One S console, your Xbox One S won't read disc. As each Xbox One console is manufactured for a specific Blu-ray and DVD region, the Xbox One console can only play discs that are sold in the same region as the console.

  

  If you are an Australian but purchased a DVD disc in Japan, you may have to turn to a region-free DVD player like 5KPlayer to play the disc successfully at home. Otherwise, you may need to remove the region code from the DVD with a tool named WinX DVD Ripper to enable your Xbox One S to play the DVD disc from a different region. Luckily, some Blu-ray discs and DVDs are coded to all regions that any Xbox One console can play without troubles.
• Possible reason 4. Your 4K UHD Blu-ray movie discs are manufactured earlier in 2016 The Xbox support said that a limited number of 4K Ultra HD Blu-ray movie discs manufactured earlier in 2016 may not play on the Xbox One S. Though the issue has been corrected, you may still experience such a problem. To solve this particular disc issue, you can contact the customer service department of the title's studio for support.

For game disc owners, you can also go to Xbox One game disc exchange program to replace a Microsoft game, or contact the game's publisher about the game disc replacement policy if the disc is about non-Microsoft games.

How to Fix Xbox One S not Reading Disc? – Install the Built-in DVD Player App Successfully

When you insert a disc to Xbox One S for the first time, you will see a prompt to install the Blu-ray and DVD player app. If the DVD player app is not installed properly, it may cause the Xbox One S not playing DVD discs problem. So, install it in a right way.

Method 1. Install from Xbox Home

• 1. Press the Xbox button to open the guide, select Home, and then scroll right and select Store.
• 2. Select Search.
• 3. Type Blu-ray in the search bar, press the Menu button on your controller, and then select Blu-ray Player app when it appears.
• 4. Select Free or Install to download and install the Blu-ray Player app.

Method 2. Install by inserting a disc

• 1. Insert a Blu-ray or DVD disc into your Xbox One.
• 2. Select the Blu-ray Disc app when it appears.
• 3. On the Blu-ray player app details page, select Free or Install.
• 4. Your disc should start playing automatically.

How to Tackle Xbox One S Won't Play DVD? – Fix the Error of Xbox One S Console

If the DVD disc and the built-in DVD player app is 100% workable, but the Xbox One S fails to recognize your disc, it is may be the faulty of your Xbox One S console.

Method 1. If you use instant-on power mode, change power modes and power cycle the console

• 1. Press the Xbox button to open the guide.
• 2. Select System > Settings > Power & startup > Power mode & startup.
• 3. Select Power mode, and then select Energy-saving.
• 4. Perform a "hard power cycle" by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it.
• 5. Try your disc again. Wait a few seconds to see if the console recognizes it. If the console can now read the disc, you can revert to instant-on power mode.

Method 2. A weird solution for Xbox One not playing DVD

From the Reddit forum, I found that many people had tried this solution and thought it was helpful. If you have inserted the disc to the console but found your Xbox One S won't read disc, you can try to hold the disc a half second before it is completely in by putting your index in the center hole of the disc. From users' reviews, this way works well with Xbox 360, Xbox One X and Xbox One S. So, you can have a try before repairing your console.

Method 3. Repair your Xbox One S

If the previous solution didn't fix the Xbox One S not reading disc issue, your Xbox One console needs a repair. Go to Xbox Device service and repair page to submit a service request and wait for the service.

Xbox One S Won't Read Disc because Xbox One S All-Digital Edition Has No Disc Drive Play your DVD disc movies, ISO image, video_TS files without considering encryption method.Easier & fast Solution

The newly-released Xbox One S All-Digital Edition costs $50 less than the standard Xbox One S console, but it also abandons the disc drive for movie and game DVDs playback. Though you can get the DVD resources from Microsoft online store, you will have little control over your DVD resources as Microsoft may stop the resources for download suddenly.

Physical discs occupy much space indeed, but they can endure for a very long time as the best way to preserve classic games and movies. So, if you have a big collection of DVD discs or if you like to buy physical discs considering the limitations of digital contents, you need a DVD player – 5KPlayer to play your physical discs. your Xbox One X, Xbox One S All-Digital Edition or Xbox One S won't play DVD, you will have a choice to play these discs successfully.

Worth mentioning, 5KPlayer now is only available for Mac, Vista and Windows computer. Download it if you really need it.

How to Play DVD Discs with 5KPlayer when Xbox One S is not Reading Disc?

Step 1. Free download DVD player software 5KPlayer above, install and launch it on your computer.

Step 2. Insert your DVD disc to the DVD drive of your computer and then click on the "+ DVD" button on the main user interface of 5KPlayer to load your disc. 5KPlayer will automatically detect the DVD disc and allow you to play your DVD discs smoothly.

Notice. You can also choose DVD ISO image file and VIDEO_TS folder from the File menu to play with this DVD player.

Final Words:

The arrival of the Xbox One S All-Digital Edition gives you more choices to enjoy over 1,300 games, blockbusters and popular franchises, as well as access entertainment apps like Netflix, Amazon and Hulu, and also enable 4K video streaming, though it is disc-less. Anytime your Xbox One S won't read disc, free DVD player software 5KPlayer is here to help you play physical DVD discs in 4K UHD HD MP4 etc with ease of mind.